Next-Gen Banking Reforms at PSB Manthan 2025 Focus on AI

New Delhi is currently hosting the Finance Ministry’s PSB Manthan 2025, a two-day high-level conference focused on next-generation banking reforms for India’s public sector banks (PSBs). The event, chaired by M. Nagaraju, Secretary of the Department of Financial Services (DFS), has brought together leading policymakers, banking executives, and financial experts to deliberate on strategies aimed at strengthening and modernizing the nation’s banking sector.

The conference has attracted an impressive lineup of participants, including Chief Economic Adviser Dr. V. Anantha Nageswaran, heads of PSBs, senior officials from the Finance Ministry, and RBI Deputy Governor Swaminathan J.Their collective expertise underscores the government’s commitment to transforming India’s public sector banking ecosystem into a globally competitive and technologically advanced sector.

Government sources revealed that discussions at PSB Manthan 2025 include an ambitious target: ensuring at least two of India’s public sector banks break into the world’s top 20 by assets. Currently, State Bank of India (SBI) is the only PSB in the global top 50, ranked 47th. To reach the top 20, PSBs will need to strengthen governance, leverage AI-driven modernization, expand their global footprint, and enhance customer experience through both technology and a human touch.

Technology and AI Take Center Stage

A standout feature of the conference is the fireside chat with Ashish Lahoti, CTO of ServiceNow, and Rohit Verma, Principal Architect at Google Cloud, on “Technology and AI-powered banks of the future.” This session highlighted how cloud infrastructure, artificial intelligence, and automation can enable PSBs to deliver personalized customer experiences, enhanced productivity, and scalable operations. Experts emphasized that technology is no longer just a support tool—it is a strategic driver of next-generation banking.

Strategic Roadmaps for Global Competitiveness

On the opening day, discussions revolved around “Transforming Indian PSBs for Global Leadership.” Panels examined strategic roadmaps informed by global best practices. RBI Deputy Governor Swaminathan J. stressed that strong governance, operational excellence, and technology adoption are key to ensuring PSBs can compete on a global scale. Conversations also focused on embedding a customer-centric culture and leveraging innovation to drive growth.

Preparing a Future-Ready Workforce

Day two of the conference shifts focus to human capital and workforce transformation. Former RBI Deputy Governor R. Gandhi will lead sessions on building an inclusive, future-ready workforce, aligning talent development with Viksit Bharat 2047 goals. The discussions will explore how technology adoption and organizational strategy can empower PSBs to operate efficiently, serve customers better, and maintain global competitiveness.

Governance, Asset Quality, and Modernization

In addition to technology and workforce reforms, the conference also addresses governance, regulatory stewardship, asset quality, and institutional strategy. This holistic approach ensures that the next wave of PSB reforms integrates operational efficiency with technological innovation, making India’s public sector banks resilient, scalable, and strategically prepared for future challenges.

PSB Manthan 2025: A Blueprint for Next-Generation Banking

The PSB Manthan 2025 is more than a policy event—it is a strategic blueprint for India’s banking future. By focusing on AI integration, digital infrastructure, and innovation-led reforms, the conference positions PSBs as globally competitive, technology-enabled institutions capable of driving national economic growth. Experts believe that the outcomes of this two-day deliberation will shape next-generation banking policies, enhance customer experience, and ensure the long-term resilience of India’s public sector banks.

As the event unfolds, the unique emphasis on AI, technology, and innovation makes PSB Manthan 2025 a landmark conference, signaling India’s intent to modernize its banking sector while aligning it with global standards and the vision of Viksit Bharat 2047.