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Zoho Corporation, under the leadership of founder Sridhar Vembu, is strongly committed to its Swadeshi roots, focusing on building and maintaining its operations in India while serving a global customer base
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Vembu addressed misconceptions about Zoho’s operations, emphasizing that the company is headquartered in Chennai and pays taxes on its global income in India, reinforcing its commitment to being a truly Indian company
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A key aspect of Zoho's strategy is data sovereignty; Indian user data is stored within the country in Zoho’s data centers located in Mumbai, Delhi, and Chennai, with plans for expansion in Odisha
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Zoho distinguishes itself by building its own tech infrastructure, using open-source platforms like Linux and Postgres, and avoiding reliance on major cloud providers like AWS, Azure, or GCloud for hosting
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The Swadeshi tech doctrine promotes technological independence, with Zoho ensuring that customer data remains within its own systems, using global cloud services only for traffic routing
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Vembu explained that a US address on Zoho’s app store account is a legacy issue from its early days and does not reflect the company’s current operations
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The Indian government has shown support for Zoho’s Swadeshi approach, with Union Minister Ashwini Vaishnaw using Zoho Show for official presentations and Minister Piyush Goyal praising Zoho’s messaging app, Arattai
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Zoho’s model aligns with India’s broader initiatives like Atmanirbhar Bharat and Digital India, highlighting the potential for Indian tech companies to innovate on a global scale while maintaining local roots
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The company’s success challenges the notion that tech innovation must originate from Silicon Valley, demonstrating that significant advancements can come from Indian cities like Chennai and Tenkasi
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Zoho’s journey showcases the possibility and advantages of building globally competitive tech companies in India, setting a precedent for future Indian enterprises aiming to achieve similar success
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